Problems with conversions

Problems with conversions
29 August 2023     1075

Problems with conversions

If you have a website or a landing page that is not generating enough conversions, you might be wondering what is wrong. You have a great product or service, you have a catchy headline and a compelling offer, but still, people are not clicking on your call to action or filling out your form. Why is that?

The truth is, there are many possible reasons why your clients do not convert, and most of them are connected with understanding your audience better. In this blog post, we will explore some of the most common ones and give you some tips on how to fix them.

Lack of trust

One of the main reasons why people do not convert is that they do not trust you or your brand. Trust is essential for any online transaction, especially when you are asking for personal information or money. If your website looks unprofessional, outdated, or dangerous, people will be reluctant to give you their details or their credit card number.

To build trust with your audience, you need to make sure that your website is well-designed, fast-loading, and easy to use. You also need to display social proof, such as testimonials, reviews, ratings, awards, or certifications that show that other people have used and liked your product or service. Additionally, you need to provide clear and transparent information about your company, your policies, and your guarantees. And of course, you need to have a secure and reliable payment system that protects your customer data.

a picture of a person typing

Lack of value proposition

Another reason why people do not convert is that they do not see the value of your offer. A value proposition is a clear and concise statement that explains what your product or service does, how it benefits your customers, and why it is better than the alternatives. A good value proposition should answer the question: "Why should I buy from you?"

To create a strong value proposition, you need to identify your target audience, their needs and pain points, and how your product or service solves them. You also need to highlight your unique selling points (USPs), the features or benefits that make you stand out from the competition. And finally, you need to communicate your value proposition clearly and prominently on your website or landing page, using headlines, subheadings, images, videos, or other elements that capture attention and persuade.

Confusing navigation

A third reason why people do not convert is that they get confused or distracted by your website or landing page layout. If your navigation is unclear, inconsistent, or cluttered, people will have a hard time finding what they are looking for or understanding what you want them to do. Similarly, if your CTAs are hidden, vague, or irrelevant, people will not know how to take the next step or why they should.


You need to make sure that your navigation is simple, intuitive, and consistent across all pages. You also need to place your CTAs in strategic locations where they are visible and accessible. Moreover, you need to use clear and compelling language that tells people what they will get and what they need to do. And finally, you need to avoid any unnecessary elements that might distract or annoy your visitors, such as pop-ups,
banners, or animations.

You do not know what visitors want

A fourth reason why people do not convert is that you do not know what they want or how they got to you. If you do not understand your visitor intentions, preferences, or behavior patterns, you will not be able to tailor your offer or message to their needs. You will also miss out on opportunities to optimize your website or landing page for different segments of your audience.

At least some level of data analysis is needed in order to better understand your audience. You can use various tools and methods to do this, such as web analytics, heatmaps, surveys, or user testing. You can also use this data to create different versions of your website or landing page for different types of visitors, such as new vs returning, mobile vs desktop, or based on location, interests, or behavior. This way, you can deliver a more personalized and relevant experience that increases conversions.

a picture of a laptop

Overuse of ads

A fifth reason why people do not convert is that they are annoyed by too many ads on your website or landing page. Ads generally interfere with your website or landing page performance, loading speed, or design, which can always affect your conversions negatively.

First of all, you need to make sure that your ads are relevant to your content and your audience, and that they do not disrupt or distract from your main message or offer. You also need to test and monitor how your ads affect your website or landing page metrics, such as bounce rate, time on page, or conversion rate.

Generally, best to avoid them altogether if you can. If not make sure they are peripheral.